Draft for legal review. This page provides a working structure and must be reviewed and completed by a qualified UK legal professional before final publication.
Ritaat Coaches
Privacy Policy
This draft explains the categories of information involved when you contact Ritaat Coaches or use an account.
Information you provide
This may include contact details, journey requirements, passenger numbers, accessibility requirements and account information that you choose to provide.
Enquiries and quotations
When you request a quote we ask for your name and email address, which are required, and a telephone number, which is optional. We use your name and email to identify your enquiry, prepare your quotation and send it to you. If you are signed in, we use the verified email address of your account. Your telephone number is used only to contact you about your enquiry if needed.
When a quotation is issued, the name and email it was issued to are recorded with that quotation so that it stays accurate. Our staff may correct contact details you have given us; every correction is recorded.
Details you enter on the homepage are carried to the quote form within your browser tab only. They are not placed in web addresses and are not sent to us until you submit the full form.
How information may be used
Information may be used to respond to enquiries, prepare quotations, administer bookings, manage accounts, maintain security and meet applicable obligations.
Sharing and retention
The final policy must identify approved service providers, lawful bases, retention periods, international transfers and any circumstances in which information is shared.
Your rights and contact
The final reviewed policy must explain applicable UK data protection rights and provide the confirmed privacy contact details.